WEBVTT

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The Video Doorbell Pro notifies you
whenever someone approaches your door,

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letting you welcome visitors
or scare off intruders

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with its two-way audio and HD video.

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In this video,

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we'll walk you through installing your
Video Doorbell Pro and Chime Connector.

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Before installing your Video Doorbell Pro,

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you will need:

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existing doorbell wiring,

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a mechanical chime -

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the Video Doorbell Pro is not
compatible with digital chimes -

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A transformer rated for
8 to 24 VAC, 10 to 30 VA,

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your own Philips head screwdriver,

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a drill with a three-sixteenth-inch drill bit

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for installing on stone,
brick or stucco surfaces.

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A Wi-Fi network that broadcasts at 2.4GHz.

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Now, let's start the setup process.

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Open the SimpliSafe App

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and navigate to the three bar menu
in the upper left corner of the screen

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and select Add Device or Camera

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and then select Video Doorbell Pro.

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You can follow the in-app instructions,

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or the video will guide you through
the physical installation of your device.

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Before physically installing
your Video Doorbell Pro,

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you’ll need to make sure that your
transformer and chime meet our requirements.

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You can test the voltage of your doorbell
using a multimeter.

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If you are unsure how to do this,

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please consult with a licensed electrician
in your area for further assistance.

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Next, we'll want to make sure that your
existing doorbell is working properly.

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Press the doorbell button and confirm
that you hear a chime as expected.

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If your doorbell doesn't ring,
you may still install your Video Doorbell Pro,

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but your existing doorbell
setup may have electrical problems.

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If your Video Doorbell Pro
doesn't work properly after installation,

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you may need to contact a licensed
electrician.

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Now you're ready to get started
with physically installing

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your Video Doorbell Pro.

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Turn off the power to your doorbell
and chime box at the circuit breaker.

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To locate the correct circuit breaker switch,

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Try turning off each switch one at a time

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and pressing your doorbell to hear if it rings.

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You'll know the power is off
when your doorbell no longer chimes.

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Once the power is off,
find your Doorbell's mechanical chime

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and remove its cover.

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Some covers need to be lifted off,
others may need to be unscrewed.

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We recommend taking a photo
of your chime’s existing wiring

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as that can help
you during the installation.

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The SimpliSafe App will
then ask you how many wires are connected

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to the screw terminals and your chime,

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and how the chime boxes wiring is labeled.

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Select the option that matches your chime’s setup,

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and follow the on-screen instructions.

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After installing the chime connector,
you'll want to find a place to put it.

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You can use the adhesive backing
to stick the chime connector outside the box,

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or tuck it inside so it's away from moving parts.

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Once tucked away, you may place the cover
back on the chime box.

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Now you're ready to install
your Video Doorbell Pro.

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Uninstall your existing doorbell
by removing its screws,

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and then disconnect its wiring.

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Wrap the wires around a pencil

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or use electrical tape to prevent them
from falling back into the wall.

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The Video Doorbell Pro
comes with an angled mount,

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which allows you to adjust the angle
of the device by ten degrees, up or down.

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This is especially useful when installing
the device on a slanted surface.

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On a stone, brick, or stucco surface,

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you'll need to use wall anchors
to secure your video doorbell Pro,

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regardless of whether you're installing it
with the angled mount.

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To install the wall anchors,

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hold the angled mount or the Video Doorbell Pro’s

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mounting bracket against the wall
and mark the location of each hole.

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Then, drill pilot holes into the wall
using a three-sixteenth-inch drill bit.

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Gently tap the anchors into the wall
using a hammer or mallet.

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If you're installing on a wooden or vinyl
surface, you don't need to use anchors.

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Just mark the location of each hole.

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If you're installing the angled mount,

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you'll need to line it up with the Video
Doorbell Pro's mounting bracket.

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Remove the clearance marker
from the mounting bracket

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and align it
and the angled mount together.

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Attach the mounting bracket
and angled mount to the wall

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by threading the doorbell wires

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through the center opening of the angled
mount and mounting bracket.

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Then, screw the angled mount
and bracket to the wall

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using the included one inch screws
and your own Philips head screwdriver.

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If you are installing the Video
Doorbell Pro without the angled mount,

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thread the doorbell wires through
the center of the mounting bracket.

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Remove the cardboard clearance marker

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and use the included one inch wood screws
to attach the bracket to the wall.

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Loosen the terminal screws
and slide the exposed wires

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behind the square washers
and around each screw.

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We recommend placing the wire ends
to the left of each screw

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to prevent them from touching each other.

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Tighten the screws to secure the wires,

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making sure that you don't screw too tightly

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to the point that the mounting bracket bends.

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Push your Video Doorbell Pro
on the mounting bracket

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and slide it down until it clicks into place,

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making sure that it's secure and stable.

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Then, remove the protective film
from the camera's lens.

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Return to your power breaker
and flip the doorbell circuit breaker

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to the on position.

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Give time for the Video
Doorbell Pro to power up.

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This can take up to 30 minutes.

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Once on, press the large doorbell
button to test if the doorbell chimes.

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If it doesn't chime, you'll need to check
that the wires are secure.

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Once the Video Doorbell Pro is powered on,

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you'll see a flashing white
light on the camera.

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Go back to the SimpliSafe
app and select Yes to proceed.

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If the light is not flashing white,

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select No and follow the in-app troubleshooting.

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The SimpliSafe app will ask where you are
installing this Video Doorbell Pro

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and display your location.

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You can select Yes,
or No, I’m Installing Elsewhere.

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You will next be prompted
to select the Wi-Fi network

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you want to connect your Video
Doorbell Pro to.

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If your phone is already connected to Wi-Fi,

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that network will be selected
automatically.

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You can choose another network if you'd like.

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Once your network has been selected,
enter its password,

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Name your Video Doorbell Pro so you can easily
identify it in the SimpliSafe App.

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You can choose a pre-populated name
from the list

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or select Custom Name and type in your own,

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making sure that it's 14 characters or less.

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Your phone's screen will then display a QR code.

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Hold the code up to your Video
Doorbell Pro about one foot away,

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allowing a moment for the
camera to scan it.

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For the best results, try to limit bright lights,

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glares, shadows, or reflections
on the camera’s lens

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and your phone or tablet’s screen.

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If your Video Doorbell Pro does
not read the QR code,

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make sure that you have
removed the protective film

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from the camera's lens.

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You can also try shading the cameras
lens on your phone's screen

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from direct sunlight

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to make it easier for the code to scan,

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and adjust the brightness of
your phone's screen.

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You'll know that the camera
scanned the QR code

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when you hear the Video Doorbell Pro say:

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“Okay, now attempting to connect to Wi-Fi.”

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If the camera is unable
to connect to your Wi-Fi network,

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please visit our Wi-Fi requirements
guide on the Help Center.

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Use the included Torx screwdriver

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to install the security screw
at the bottom of the device.

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This is to hold your Video
Doorbell Pro in place.

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Please be sure to use the included
security screw and Torx screwdriver,

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as using a different screw
could damage the device.

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Now that your Video
Doorbell Pro is in place,

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you can ensure it only sends
relevant alerts by setting Activity Zones

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under Camera Settings
in the SimpliSafe App.

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Activity zones will allow you to eliminate
heavy-traffic parts of the camera's view

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that you don't want to trigger alerts,

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such as a busy street or sidewalk.

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You can also adjust motion
detection sensitivity in the app

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to make the camera
more or less sensitive to motion.

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And that's it.

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Your Video Doorbell Pro is now installed.

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If you have any further questions,
visit us at support.simplisafe.com.

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Your camera is ready for setup.