WEBVTT

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The Smart Lock Series 2 makes sure that your door
is always locked, even if you forget.

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It secures your door the minute you arm your system

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and unlocks it when you disarm.

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You can even set a timer to keep your door
locked when you need it most.

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You don't even need a key.

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Just use the PIN Pad, Key Fob,
or the SimpliSafe® Mobile App

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to lock up when you're home or away.

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Before getting started, you’ll need a Gen 3 SimpliSafe® System

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and a single-cylinder deadbolt already installed on your door.

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There are two key ways to check if your door

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already has a compatible deadbolt installed.

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1. Is your lock separate from the handle or doorknob?

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2. Does your lock have a separate keyhole on the outside?

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Deadbolts have a thumbturn on the inside of the door

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and a keyhole on the outside.

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Once you’re ready to get started,

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you’ll need to have the items from the box

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which includes the Smart Lock Series 2,

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4 AA batteries which come pre-installed in your Smart Lock,

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mounting plate,

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tailpiece adapters,

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PIN pad,

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release tool,

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4 deadbolt screws, and 4 wood screws.

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You’ll also want to have your own Phillips head screwdriver.

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If you are upgrading your existing Smart Lock

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to the Smart Lock Series 2,

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you’ll want to follow our upgrade guide

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on our Help Center.

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This video will only walk you

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through the process of replacing an existing deadbolt lock

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with the Smart Lock Series 2.

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Ready to get started?

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First, ensure you have the SimpliSafe® Mobile App

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downloaded to your smart phone or tablet.

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You’ll also want to make sure you’re logged in

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with an existing SimpliSafe® account.

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If you are a new SimpliSafe® customer,

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you’ll want to make sure you log into the account

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with the email you placed your order with.

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Open the SimpliSafe® Mobile App

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and navigate to the three-bar menu

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in the upper left corner of the app.

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Choose Add Device or Camera,

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then Smart Lock Series 2.

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then follow the in-app prompts

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to add your Smart Lock to your system.

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Now, we’ll focus on physically installing
your Smart Lock Series 2

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on your existing deadbolt and door.

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On the outside of your door,

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use a strip of painter's tape to secure the
keyholed side of your existing lock in place

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It’s important that you do not remove
the outdoor portion of your deadbolt

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during this process.

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Now, you’ll remove your existing thumbturn.

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To do this, unscrew and remove the screws
from your existing deadbolt's thumbturn.

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You’ll need to hold onto these screws for a future step

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so keep them nearby and in a safe spot.

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Be sure to set your door to an unlocked position

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before removing the thumbturn entirely.

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The mounting plate comes pre-installed on your
SimpliSafe® Smart Lock Series 2

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and must be removed for installation.

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To remove it, slide out the wing latches
located on the back of the lock.

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Then, remove the mounting plate.

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Next, you'll note which face of the mounting plate

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should be facing towards the door.

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Then, center the mounting plate
on the thumbturn connector.

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Use the included washers and
your existing deadbolt's screws

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to attach it to the door.

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Don't over-tighten the screws as
the mounting plate could bend.

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If your existing screws are too long

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you can try using the included screws
located in the screws and adapters box.

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Use the adapter that fits the shape of your existing tailpiece

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when your deadbolt is in an unlocked position.

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Slide the adapter over the tailpiece

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with its notch pointing up and away from your doorway

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for yellow, blue, and red pieces.

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If your door's tailpiece is diagonal,

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you'll use the green adapter.

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Vertical or horizontal tailpieces will use
one of the other three adapters.

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Make sure your door is unlocked,

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by turning the tailpiece to the unlocked position.

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Then, ensure that the Smart Lock
has its wing latches out and open.

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Slide the Smart Lock over the adapter,

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slowly turning the thumbturn until the
device aligns with the adapter

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and fully slides against the mounting plate.

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Secure the Smart Lock by sliding the wing latches inward

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and completely onto the mounting plate.

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They should be flush with the body of the Smart Lock.

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If you see a gap between the door and the back of the lock,

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or you cannot attach your lock,

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you may have bent your mounting plate.

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Try loosening the screws on the mounting plate

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and attempt to reattach the lock again.

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Lock and unlock the door by manually turning
the thumbturn on the Smart Lock

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to ensure everything is moving smoothly.

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If you are having trouble, use the included tool as a lever

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to slide the wing latches outward and remove your lock.

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Make sure the adapter is able to
unlock and lock the deadbolt,

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then try repositioning your Smart Lock.

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Remove the battery tab from the PIN Pad,

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then use the double-sided adhesive to mount
the PIN Pad to the outside of the door,

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or just off to the side.

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Make sure to leave a 3-inch space below the PIN Pad

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so you can access its batteries
when the time comes to replace them.

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Once you’ve physically installed your
Smart Lock Series 2 to your door,

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you’ll need to finish setup within the
SimpliSafe® Mobile App on your phone or tablet.

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Once the lock is calibrated,

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you may test your PIN Pad by entering your Master PIN,

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or a Custom PIN to unlock your door.

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Entering your PINs on the PIN Pad will also
disarm your system when unlocking your door.

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If you ever encounter an emergency that
requires discrete, yet urgent assistance,

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you may also use your Duress PIN on the PIN Pad

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to unlock your door, disarm your system,

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and silently alert the monitoring center that
you require police presence at your location.

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You can further customize your Smart Lock Series 2

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by enabling Auto-Lock in the Settings Menu.

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This feature allows your Smart Lock to
automatically lock after the door is closed

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for a set period of time.

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That’s it!

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Your Smart Lock Series 2 is now set up and ready for use.

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If you want to learn more about your Smart Lock,
or have any further questions,

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visit us at support.SimpliSafe.com.