WEBVTT

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The Video Doorbell Pro gives you
high definition video,

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two-way audio,

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and night vision

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so you can see and speak to visitors any time.

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The front of the camera is equipped

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with an LED status light
to keep you informed.

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This LED behaves differently during setup,

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and in the camera's day-to-day usage.

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In this video,

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we'll explain the differences
between the LED states,

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starting with what
to expect during setup,

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followed by what you'll
see in regular use.

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When you first wire your
Video Doorbell Pro,

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there may be a period of time
that you do not see a light on it.

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Don't worry!

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It can take some time
for the internal battery

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to charge from your wired connection.

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If it's been longer than 30 minutes

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and you still see no light,

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check your wiring and contact our support
team for additional assistance.

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A blinking white light indicates
that your camera

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is receiving power
and is ready to be set up.

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Remember, once you wire in
your Video Doorbell Pro,

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it can take some time for
the battery to charge

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and display any light status.

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A pulsing blue LED

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is one that will fade over time

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or almost appear as if it's breathing.

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This can happen for two different reasons.

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One, if the doorbell is pressed

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the light will pulse while your
doorbell rings or chimes.

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Two you'll see the light pulsing generally

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if a motion event occurs.

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A solid and steady blue will occur

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whenever you initiate two-way audio

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from within the SimpliSafe App.

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No light will turn on
when you initiate a live stream

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from within the SimpliSafe
Mobile App or online account.

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However,

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if you are seeing no light on your
Video Doorbell Pro

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and are unable to access it from either app,

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it could indicate a separate issue,

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such as not enough power
being supplied to the doorbell.

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We recommend you check your wiring,

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then try to reset your Video Doorbell Pro.

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You can find more information
on resetting your camera,

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along with troubleshooting steps
on our Help Center.

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And that's how the LED status lights on
your Video Doorbell Pro keep you informed

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from setup to everyday use.

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With HD video,

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two-way audio,

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and night vision,

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it’s more than a doorbell -

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it's peace of mind at your front door.

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To learn more about your
Video Doorbell Pro,

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visit us at support.simplisafe.com.