WEBVTT

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Your Keypad is small, but it has a
critical role in your system,

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arming, disarming, and controlling
all your devices.

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Here's how to install a
new SimpliSafe Keypad.

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If you're replacing a
Keypad in your system,

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visit our Help Center for
our replacement guide.

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Prior to installing the Keypad,

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make sure the surface you
will be installing on

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has been wiped clean and
has had time to dry.

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Remove the adhesive backs from the
bracket and press it to the surface for 30 seconds.

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Alternatively, you can
screw the bracket into the wall.

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The device will be able to slide
into and out of the bracket.

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Now that the device is firmly on the wall,

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it's time to set it up in the app.

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Start by navigating to the three
bar menu in the top left corner.

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Select ‘add device or camera’,

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then choose ‘Keypad’ from the menu.

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When prompted, remove the
battery tab from your Keypad.

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It should now automatically pair
to your Base Station.

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If it does not pair right away,

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press the number one button on the Keypad

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to get it to connect.

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If it still does not work,

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you may need to remove
and replace one battery.

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If you haven't yet physically
attached the Keypad to the wall,

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you'll receive in-app instructions
at this point to help you mount it.

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Now it's time to name your Keypad.

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We give a list of suggestions,

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but you can also select ‘custom
name’ to create your own.

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If you can't get the Keypad to
connect to your Base Station,

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you can try an alternative
pairing method to get connected.

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First, unplug the Base Station.

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Then, unscrew and remove the bottom cover,

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and remove a battery from the Base Station.

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Next, remove your Keypad’s battery
and wait 90 seconds.

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Reinsert the battery,

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and press the button on the
bottom of your Base Station

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directly opposite the power cord port

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Now, reinsert the Keypad battery.

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Your Base Station will announce “Keypad added”

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when the pairing is complete.

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If the pairing attempt times out,

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press the number one button on
your Keypad to try again.

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Repeat these steps for each
Keypad that did not connect.

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Your new Keypad system has three modes

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controlled by the Keypad and app.

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Off, Home and Away.

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By default, all of your sensors
will be armed in Away mode.

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Home will arm your system,
but let you move around the house

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without Motion Detectors being set off.

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Off, followed by your PIN,

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will disable your system.

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You can change how your devices
respond in these modes

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from the settings in the SimpliSafe Mobile App.

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That's it.

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Your Keypad is installed.

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If you have any further questions,

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visit the site on screen.